Agentic AI for Federal Missions

Deploy Salesforce Agentforce to power AI agents that categorize, route, and prioritize citizen service requests, surface relevant policy guidance for caseworkers, and provide real-time status updates—accelerating resolution times and improving constituent satisfaction.

Leverage Salesforce Agentforce integrated with the agency’s Workday HCM ERP to deploy AI agents that autonomously manage position requisitions, expedite candidate vetting, forecast workforce needs, and ensure real-time data accuracy—driving compliant, efficient, and mission-aligned HR operations.

Use Salesforce Agentforce to deploy AI agents that handle routine inquiries, surface real-time knowledge to human agents, route cases based on urgency and complexity, and analyze interaction data for service improvements—reducing wait times, improving accuracy, and elevating citizen satisfaction.

Implement Salesforce Agentforce AI agents to automate grant application intake, validate eligibility criteria, track funding disbursements, and generate compliance-ready reports—reducing administrative burden while improving transparency and timeliness for grant recipients.